Defective Products

Our work in dealing with novel areas of law such as injuries caused by failed medical devices has lead to us being recognised as leaders in this new area of law. If you have been injured by any product whether it is a bike, a knife or any purchased item call our product liability team and find out if we can help.

If an item causes damage to your property through no fault of your own, you may have a legal right to claim compensation (also known as claiming ‘damages’).

For example, you may be able to claim compensation if your washing machine starts leaking and damages your kitchen floor.

If you have insurance that covers the problem, you could make a claim on your insurance policy. This could be quicker and easier, but it could mean the amount you pay for your insurance will go up.

Work out how much compensation you want

You’ll need to work out a fair amount of compensation to ask for. You should consider:

how much money you’ve spent fixing the problems, or how much it will cost to fix
how much time you’ve spent and what your time is worth

How to claim compensation

It’s a good idea to take photos of any damage caused so you can use them as evidence. You should also make note of dates and times when things went wrong.

The action you should take depends on whether or not you bought the item that caused the damage.

If you bought the item that caused the damage

You should first try to claim compensation from the company you bought the item from. Call or write to them and explain your situation.

If you are not offered compensation

If you are not offered compensation you will have to go to court to get compensation. Acclaim Legal Services are expert in successfully pursuing defective product compensation claims and can handle your claim for you to ensure you get the right outcome.